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Human Resources Advisor  - Queen's University

Application Deadline: 2022-01-24
Job Title: Human Resources Advisor
Institution: Queen's University

* This position offers the ability to work remotely on a permanent basis within Canada *

** Salary range for this position falls within $63,131 and $76,980 **

Are you a passionate, forward thinking & collaborative Human Resources professional looking for a new challenge? Join our team!

Reporting to the Director, Human Resources, the HR Advisor is a skilled human resources generalist responsible for advising, providing recommendations and/or offering assistance on all aspects of the employment relationship for both employees and managers within Office of Advancement portfolio at Queen's University. This role focuses on delivering comprehensive and pro-active strategic human resources solutions in support of the clients’ pursuit of their operational goals, objectives and values.

The HR Advisor carries out complex HR duties in support of clients in all operational aspects of human resources advisory services, ensuring that employment related issues are followed through to resolution in accordance with university policy and/or collective agreements, and legislative requirements. This is a collaborative environment where sharing ideas, open communication, accountability and partnership are promoted.

As the Human Resources Advisor you will:

Client Services

  • Acts as the primary HR contact providing strategic business partner support to clients in all aspects of the employment relationship including: HR policies, collective agreements, payroll administration, benefits and pension eligibility and enrolment, compensation, training, performance management, attendance management, workplace accommodation, and employee relations issues.
  • Provides clients with consultative guidance regarding HR best practice, legislation, university policies and collective agreement interpretation identifying precedent and risk management.
  • Works closely with the Director, HR and departmental leadership participating in the development and implementation of strategic Human Resources planning in pursuit of departmental goals and objectives.
  • Assists Advancement managers with the implementation of recommendations from organizational reviews; assists department representatives with organizational design issues and with determining potential impacts on positions and compensation.
  • Provides guidance and coaching for managers on the performance review process; providing support with objectives setting, and assistance with performance development and improvement plans involving the Director, when appropriate.
  • Provides technical support to clients on CareerQ and PeopleSoft issues, providing initial troubleshooting and diagnoses, and re-directs more complex matters appropriately.
  • Provides onboarding support for new staff; orients new employees to the workplace, establishing a relationship as the employee’s primary HR contact. Collects and processes employment documentation, ensuring completeness and accuracy of information. Adds or updates employee records in Human Resources Management System (HRMS), as required.
  • Administers timekeeping and enters casual contracts into PeopleSoft; provides counsel to management and staff on administrative best-practices
  • Identifies trends and opportunities to enhance client service relationships.

Strategic Recruitment

  • Leads clients through the full cycle of the recruitment process from the point that a vacancy is identified to the facilitation of the new hire onboarding process.
  • Provides guidance on position summary and job posting development, advising clients on recruitment strategies, providing support and advice during the selection process, developing selection criteria/tools and screening resumes, interviewing job candidates and completing reference checks.
  • Participates on search committees and/or providing Equity Representative services, where requested. Prepares and authorizes offers of employment in consultation with the hiring manager, and other HR specialists as needed.
  • Provides guidance on strategic practices aimed at promoting equity, diversity and inclusion through all elements for the recruitment process.

Employee and Labour Relations

  • Advises management on the appropriate strategies to use in managing labour and employee relations issues such as discipline, performance issues, workplace conflict, etc. and escalates as appropriate.
  • Provides advice and support to managers with respect to university risks and obligations relating to employee terminations; performs severance calculations, drafts letters, and ensures proper documentation is in place.
  • Completes preliminary inquiries for employee relations issues, gathering and documenting data from managers and employees and escalates to the Director appropriately.
  • Identifies and supports strategies to ensure overall organizational effectiveness with the department; leads management training sessions and promotes positive employee engagement.

Compensation and Job Evaluation

  • Assists the Director with managing the job evaluation system(s) consistently and equitably. Interprets and applies policies with respect to job evaluation and salary administration. Evaluates, assesses and determines grade level and job classification. Identifies instances when position changes and classification decisions impact bargaining unit status, consults with the HR Manager and central HR department contacts, as required.
  • Ensures appropriate position management practice is followed and that process documentation is precise. Communicates assessment decisions, providing rationale and education as necessary.
  • Advises on employee benefits plans and eligibility criteria. Provides direction to Business Support Representatives (BSR’s) through the benefits administration and documentation process. Works with the benefits analyst to resolve issues related to coverage, claims adjudication, eligibility, etc.

Overall Support

  • Represents Advancement Human Resources and acts as an ambassador to internal and external partners of the university community. Responds to inquiries in a time sensitive and professional manner.
  • Addresses information requests, researching or synthesizing responses to assist in identifying solutions to problems, as needed.
  • Supports Advancement projects and initiatives such as annual salary review process, training programs, policy and program implementation, and business process reviews.
  • Assists with delivering training sessions within Advancement on HRMS and/or HR programs (i.e. recruitment). Researches and supports the development of new or revised training content as required.
  • Provides work direction and technical/functional guidance to the BSR work activities.
  • Contributes to a culture of mutual respect and inclusion that fosters a welcoming and engaged environment.
  • Oversees the Health and Safety Officers in Advancement and collaborates with the Director to administer health & safety programs in compliance with regulatory requirements.
  • Maintains departmental organizational charts and company directories (including email distribution lists, Advancement contacts webpage, and telephone lists).
  • Undertakes other duties in support of the position and / or department as required

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal people, persons with disabilities, and LGBTQ persons The University will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. If you require accommodation during the interview process, please contact Carla Ferreira Rodrigues, Director of Human Resources, at

One of Canada’s leading universities, Queen’s has a long-standing reputation for academic excellence, research and a diverse and vibrant learning environment. With its strong tradition of public service, the University has helped to shape Canadian values and policies, educating notable political and cultural figures.

Queen’s University is located in the heart of the community in historic Kingston, midpoint between Montreal and Toronto, and the nation’s capital.