Sessions & Presenters

February 8-9, 2018
Carleton University
1125 Colonel By Drive
Ottawa, Ontario


Industrial Alliance



Cultivating Volunteer Value

Benjamin Slotznick, JD, PhD; Brian D. Wynn, LLB; and Sharon Houle Randall, JD

Several experienced alumni volunteers (who have led teams of other alumni volunteers) will share insights and answer questions on a number of topics. They will also provide copies of the book, The YaleGALE Guide to Alumni Relations and Volunteer Engagement.

Participants in this session will learn how:

  1. Volunteers can positively impact fundraising.
  2. To recruit and engage volunteers.
  3. To build a culture that inspires loyalty and volunteering.


Benjamin Slotznick, JD, PhD, is an award-winning alumni volunteer at Yale University, in addition to his successful career as lawyer, inventor, software developer, and real estate developer. Ben has held alumni leadership roles in Class, Club, and Shared Interest Group (SIG) for Yale, and has led widely recognized and award-winning projects, including Class reunion, SIG website, international conferences, service trips abroad, and the 200-plus-page book, The YaleGALE Guide to Alumni Relations and Volunteer Engagement. Ben’s latest project, establishing a new Yale alumni tradition (Camp Yale), held 20 parties around the world, involving 460 participants, with young alumni taking leadership roles.


Brian D. Wynn, LLB, is a successful Toronto attorney in private practice, alumnus of both University of Toronto and Yale, and accomplished volunteer leader. He has led panel discussions on alumni engagement for Yale in several countries, produced a singing tour of Toronto for the Yale Alumni Chorus, and been a volunteer fundraiser for his Yale Class for almost 45 years. Brian also lectures on arts/entertainment/communications issues at the Schulich School of Business at York University. His volunteer leadership roles include President of the Royal Lifesaving Society Canada, Board Member of Ovarian Cancer Canada, and Governor for Havergal College.


Sharon Houle Randall, JD, is a successful corporate attorney, who began her career in brand management at Procter & Gamble and has worked professionally in alumni relations and development at Georgetown University. She recently served as Adjunct Professor of Law at Temple University’s program in Japan. Sharon is an accomplished volunteer for Yale, having led her Class, Yale Clubs in several cities, and an international service initiative. Alumni projects she has led include her Yale Class reunion, an inter-university networking group, Camp Yale Tokyo, and several international conferences on alumni relations in India for the Yale Alumni Association.



Career resources for alumni: Value added. Value changed. What’s important to our alumni has to be important to us

Shelley Huxley, Director, Alumni Engagement, Brock University

It’s a job eat job world out there. It is predicted that 65% of children entering the school system today will work in a job that has not yet been invented, and our alumni are already experiencing that tidal change in the job market. Helping alumni navigate an ever-changing workforce has become an increasing priority. How can we provide value to them? And how do we remain nimble in meeting their needs?

Participants in this session will learn:

  1. Build programming that matches your alumni needs and your office/institution’s abilities (budgets are declining).
  2. Alumni professionals are masters of relationship building and of building bridges. Creating partnerships and leveraging opportunities helps build better programming and eases stress.
  3. How to assess alumni needs by talking to your alumni and your university counterparts. Ask questions. Be prepared for the answers.


Shelley Huxley, Director, Alumni Engagement, Brock University

As a skilled alumni and development professional with more than 20 years of experience, Shelley has worked in all areas of advancement at four universities (Laurier, Queen’s, McMaster, Brock). In 2005 she joined Brock University, where she has been an integral part of the advancement team, holding a number of positions in the areas of alumni and donor relations. Shelley is active with CCAE and is proud to represent Brock as an Institutional Ambassador.



Managing continuous change within a robust alumni relations framework

Joanne Shoveller, Vice-President, Advancement, Office of Advancement, University of Waterloo

Alumni relations by nature requires continuous change management with growing populations, changing institutional directions and visions, external influences and emerging opportunities.  This session is designed to explore a flexible framework for managing change, mitigating risks, seizing opportunities and engaging internal and external stakeholders effectively.

The session will begin with an overview of 3 different institutions and the frameworks used in alumni relations at each, with a specific focus on engaging team members, alumni and institutional leaders in the change process. Roundtable discussions on effective narratives, alumni frameworks, team empowerment and institutional mindset will follow, closing with an emphasis on key takeaways.

Participants in this session will learn:

  1. How to develop and use common narratives effectively.
  2. How to create a relevant alumni framework for your institution.
  3. How to engage internal team members and colleagues in the change process.


Joanne Shoveller, Vice-President, Advancement, Office of Advancement, University of Waterloo

As Vice-President, Advancement at the University of Waterloo since January 2017, Joanne has been in advancement leadership positions at INSEAD Business School in France (2012-16); the University of Guelph (2004-12); and in a variety of fundraising, marketing and administrative leadership roles at Western University and Ivey Business School (1987-2004), including 2 years based in Hong Kong.

A presenter and volunteer with CCAE and CASE in North America, Europe, Asia and Australia, Joanne’s international perspective offers unique insights to the alumni experience and effective change management. 

National Partners


2017 CCAE National Conference Sponsors



Manulife  Tempo Framing


Canada Life 



The Offord Group Tourism Hamilton



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 Global Philanthropic